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How do I choose the right funeral director?

Not all funeral directors are the same. Choosing a Funeral Director isn’t an easy decision.

If you don't know which funeral director would best meet your needs we would recommend taking some time to consider your options. We’d suggest looking at local funeral directors online and considering the following:

Are they transparent with their costs?

Do they show their prices online? If not why not. You should easily be able to get a rough idea of the cost of a funeral, regardless of whether it is a cremation or a burial and not receive any “surprises” when it comes to receiving a bill. Tom Owen and Son can tailor a funeral to meet any budget. You will find our prices here.

Will the funeral team be the same people?

Do you meet the team who will look after the person has died? Will it be the same team throughout or will you deal with someone else on the day of the funeral? At Tom Owen and Son funeral director, based in Conwy, you will deal with the same funeral director throughout the whole process, who will be there on the day of the funeral until the service finishes. You can meet our team here.

Do they offer further services?

Does your funeral director offer any further services such as bereavement support or help with DWP paperwork?

Do you receive a bespoke funeral?

Will they offer to work with you rather than provide you with a standard funeral service, where your choices are limited and not bespoke?

Is your funeral director recognised by independent bodies?

Are they a member of a trade body and have genuine reviews? Perhaps they have awards or recognition from independent bodies? Tom Owen and Son are proud to be the only funeral director covering Llandudno, Colwyn Bay and Conwy to be recommended by the Good Funeral Guide, you can see more about why here.

We’d recommend speaking to a few funeral directors before making your final choice. Maybe you could ask them how they work and how they will support you? Do you get a “good feeling” when you speak to them and confident that they genuinely care about you and your family?

If you can find a service that best meets your needs, which doesn’t necessarily have to be your local funeral director, then you can be assured you’ll receive the best possible care.

You may find our questions to ask your funeral director page useful, which can be found here.

How to choose the right funeral director
Funeral director in Colwyn Bay, Conwy and Llandudno

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